This public page explains how to request deletion of your Golzers account and related data. Your Google, Kakao, Apple, or Naver account itself is not deleted.
1. How to request deletion
If you are logged in, you can delete your account on this page. If you can't log in, request deletion by email below. To verify your identity, include your login provider, login email, and nickname. For the login provider, tell us which service you used: Google, Kakao, Apple, or Naver.
2. What happens after your request
- We receive your request and reply to your login provider email to verify your identity.
- After verification, we confirm which data and uploaded files linked to your account are in scope.
- We complete the deletion or unlinking, then send a confirmation by email.
3. What is deleted or unlinked
- Your Supabase authentication account
- Your service profile, linked identifiers, and sessions
- Personal data and uploaded files linked to your account
- Your reviews, photos, place reports, alley comments, open-status checks, flags, contribution points, and the menus and notes you added to places
4. Data that may be kept or anonymized
Deletion request emails are kept for up to 30 days after the case closes, whether it was completed, failed, withdrawn, or closed for no response. They are used only to verify identity and correct processing errors, then permanently deleted. If you don't reply within 30 days of an identity check, the case closes for no response.
Public contributions that no longer identify you may stay for as long as the service operates. The minimum records needed for security, abuse prevention, and disputes are reviewed every 30 days and kept for up to 180 days. If the law requires a longer period, they are stored separately for that period and then deleted.
5. Do not send sensitive information
Do not include passwords, OTPs, OAuth tokens, or verification codes in your deletion email. Golzers never asks for them. See the Privacy policy for details on how we handle personal data.